NeironHub DMCA & Intellectual Property Takedown Policy
Effective December 27, 2025 – Schedule E to the NeironHub Terms of Service
This DMCA & Intellectual Property Takedown Policy (the "Policy") explains how NeironHub INC., a Delaware corporation ("NeironHub", "we", "us"), responds to claims that Content hosted on or transmitted through the NeironHub Platform infringes copyrights, trademarks, patents, trade secrets, or other intellectual property ("IP") rights.
Legal compliance: This Policy is drafted to comply with Title 17 U.S.C. §512 (Digital Millennium Copyright Act, "DMCA") and provides an equivalent mechanism for international rightsholders. NeironHub qualifies for DMCA safe harbor protections as an online service provider that does not have actual knowledge of infringing activity and responds expeditiously to proper takedown notices.
QUICK SUMMARY:
Send us a compliant DMCA notice → We remove or disable access within 2 business days → We notify the uploader → They may send a counter-notice → We may restore content after 10 business days unless you file suit.
IMPORTANT: This Policy applies to all Content on the Platform, including Content uploaded to NeironLab workspaces, Project Deliverables, AI Outputs, portfolio samples, profile information, communications, and any other materials hosted on NeironHub infrastructure. NeironHub respects intellectual property rights and expects all Users (Clients and AI Experts) to do the same.
1. Designated Copyright Agent (17 U.S.C. §512(c)(2))
NeironHub has designated the following agent to receive DMCA notices and counter-notices:
Copyright Agent – NeironHub
NeironHub INC.
2101 5th Avenue, 4S
New York, NY 10027 USA
Email: legal@neironhub.ai (preferred method)
Delivery methods: We accept DMCA notices and counter-notices only at the addresses above. Notices sent to other email addresses (support@, abuse@, etc.), help desk tickets, or in-Platform messages may be delayed or rejected. For fastest processing, send notices to legal@neironhub.ai as a PDF attachment.
2. How to File a Copyright Takedown Notice (DMCA)
2.1 Requirements for a Valid DMCA Notice
To submit a valid DMCA Notice under 17 U.S.C. §512(c)(3), you must include all of the following elements in writing:
- Your contact information: Full legal name (individual or company), physical mailing address, telephone number, and email address.
- Identification of the copyrighted work: Clearly identify the copyrighted work claimed to be infringed. Provide: (a) Title of the work, author, publication date, or registration number; (b) URL or link to the authorized location of the work; (c) Copyright registration certificate (strongly recommended); (d) If multiple works are at issue, provide a representative list with sufficient detail.
- Identification of the infringing material: Provide sufficient information to locate the allegedly infringing material on the Platform, including: (a) Direct URL or link to the infringing content; (b) Project ID, Project name, or AI Expert username; (c) File name, screenshot, or description of the infringing material; (d) Location within NeironLab workspace (if applicable); (e) Timestamp of upload or discovery.
- Good faith statement: A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- Accuracy and authority statement: A statement, made under penalty of perjury, that: (a) The information in the notice is accurate; and (b) You are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Physical or electronic signature: Your handwritten signature on a scanned document, or a typed electronic signature (e.g., "/s/ John Smith") on an email or PDF.
2.2 Additional Information (Helpful but Not Required)
While not legally required, the following information helps us process your notice more efficiently:
- Explanation of how the material infringes your copyright
- Whether you have contacted the uploader directly before filing the notice
- Whether you are willing to grant a license or negotiate a resolution
- Proof of copyright ownership (registration certificate, publication proof, timestamps)
- Identification of specific copyrighted elements (e.g., specific paragraphs, code sections, images)
2.3 AI-Specific Copyright Claims
Training data and AI Outputs: If your copyrighted work was used as training data for an AI model or appears in AI-generated outputs, your notice should specify:
- Whether the claim relates to: (a) Unauthorized use of copyrighted material as training data; (b) AI Outputs that reproduce or substantially copy your copyrighted work; (c) AI-generated content that infringes derivative work rights
- Evidence demonstrating the infringement (comparison of your work to the AI Output)
- The AI model or system alleged to have used your copyrighted work
- Whether the use qualifies as fair use or transformative use under applicable law
Note: Copyright claims involving AI training data and AI-generated content involve complex legal questions currently being litigated in courts. NeironHub will evaluate such claims based on current legal precedent and may request additional information or legal analysis before taking action.
3. NeironHub's Response Procedure
3.1 Initial Review and Verification
Upon receiving a DMCA notice, NeironHub will:
- Verify completeness: Confirm the notice contains all required elements under 17 U.S.C. §512(c)(3).
- Reject incomplete notices: If the notice is incomplete, we will notify the sender within 3 business days with an explanation of the deficiencies and instructions for resubmission.
- Review for facial validity: Evaluate whether the notice appears to be submitted in good faith and identifies specific copyrighted works and infringing materials.
- Reject frivolous claims: We may reject notices that are clearly frivolous, abusive, or submitted in bad faith (e.g., claiming copyright in public domain materials, facts, or ideas).
3.2 Takedown and Notification
Expeditious removal: If the DMCA notice is facially valid and complete, NeironHub will:
- Remove or disable access to the allegedly infringing content within two (2) business days of receiving the notice
- Notify the Affected User (the AI Expert or Client who uploaded the content) via email within one (1) business day of the takedown
- Provide the Affected User with a copy of the DMCA notice (including the complainant's contact information)
- Provide instructions for submitting a counter-notice if the Affected User believes the takedown was in error
- Suspend or restrict the Affected User's ability to upload similar content pending resolution
3.3 Scope of Removal
Targeted removal: NeironHub will remove or disable access to the specific allegedly infringing materials identified in the notice. This may include:
- Individual files uploaded to NeironLab workspaces
- Project Deliverables or AI Outputs within specific Projects
- Portfolio samples or profile content
- Public-facing content such as project descriptions or listings
- Entire Projects if the Project is substantially based on infringing materials
Account preservation: NeironHub generally does not suspend entire User Accounts based on a single DMCA notice unless: (a) the Account is dedicated to infringing activity; (b) the User has a history of repeat infringement (see Section 6); or (c) the infringement is egregious or involves multiple copyrighted works.
3.4 Transparency and Reporting
Public disclosure: To promote transparency and protect free expression, NeironHub may share DMCA notices with:
- Lumen Database: We send copies of DMCA notices (with personal contact information redacted) to the Lumen Database (formerly Chilling Effects) at lumendatabase.org, a public repository maintained by Harvard University's Berkman Klein Center.
- Affected Users: We provide the full notice (including complainant contact information) to the Affected User as required by 17 U.S.C. §512(g).
- Research and legal compliance: We may use aggregated, anonymized DMCA data for research, policy development, or legal compliance purposes.
4. Counter-Notice Procedure (17 U.S.C. §512(g))
4.1 When to File a Counter-Notice
If you are an Affected User whose content was removed pursuant to a DMCA notice, you may file a counter-notice if you believe:
- The content was removed or disabled as a result of mistake or misidentification
- You have authorization from the copyright owner to use the material
- Your use of the material is protected by fair use, fair dealing, or another exception to copyright
- The material is not copyrightable (e.g., facts, ideas, public domain works)
- The DMCA notice was submitted in bad faith or contains material misrepresentations
- You are the copyright owner and did not authorize the takedown
Important: Filing a counter-notice is a serious legal step. You should consult an attorney before submitting a counter-notice if you are uncertain about your rights. Submitting a false or bad-faith counter-notice may result in liability under 17 U.S.C. §512(f).
4.2 Requirements for a Valid Counter-Notice
A valid counter-notice must include all of the following elements:
- Your contact information: Full legal name, physical mailing address, telephone number, and email address.
- Identification of removed material: Identify the material that was removed or disabled and its location before removal (URL, Project ID, file name, description).
- Good faith statement: A statement under penalty of perjury: "I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."
- Consent to jurisdiction: A statement: "I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located, or if my address is outside of the United States, the United States District Court for the District of Delaware, and I will accept service of process from the person who provided the original DMCA notice or an agent of such person."
- Physical or electronic signature: Your handwritten signature on a scanned document or typed electronic signature.
4.3 NeironHub's Response to Counter-Notices
Processing timeline: Upon receiving a valid counter-notice, NeironHub will:
- Verify the counter-notice is complete and complies with 17 U.S.C. §512(g) within 2 business days
- Forward a copy of the counter-notice to the original complainant (copyright owner) within 2 business days
- Notify the complainant that the removed content may be restored in 10-14 business days unless they file a court action
- Wait 10 business days for the complainant to notify us of a court action seeking a restraining order or injunction
- Restore the removed content within 10-14 business days if no court action is filed (at NeironHub's discretion)
- Notify both parties of the restoration or decision not to restore
Court action requirement: If the original complainant notifies NeironHub within 10 business days that they have filed a lawsuit seeking a court order to restrain the Affected User from engaging in infringing activity, NeironHub will not restore the content and will maintain the takedown pending court resolution.
Discretion to restore: Even if no court action is filed, NeironHub retains discretion to refuse to restore content if we have concerns about the validity of the counter-notice, the user's history of infringement, or other factors affecting Platform integrity.
5. Trademark, Patent, and Other Intellectual Property Claims
5.1 Non-Copyright IP Claims
The DMCA process described above applies only to copyright infringement claims. For other intellectual property violations, including trademarks, patents, trade secrets, rights of publicity, and trade dress, NeironHub uses an analogous but non-statutory process.
5.2 Trademark Infringement Claims
How to report trademark infringement: To report alleged trademark infringement, send a written notice to legal@neironhub.ai containing:
Trademark information: The trademark, service mark, or trade dress claimed to be infringed, including: (a) The mark itself (word mark, logo, design); (b) Trademark registration number and jurisdiction (USPTO, EUIPO, CIPO, etc.); (c) Registration certificate or proof of longstanding use if unregistered; (d) Goods or services covered by the mark.
Identification of infringing use: Specific URL(s) or location of the allegedly infringing use on the Platform, including: (a) AI Expert username or profile; (b) Project listings or descriptions; (c) Logo, branding, or product names used without authorization.
Explanation of confusion: Explain how the use creates a likelihood of confusion, dilutes your mark, or constitutes false designation of origin under 15 U.S.C. §1125 (Lanham Act).
Requested remedy: Specify your requested remedy: (a) Removal of infringing logo, branding, or product name; (b) Transfer of confusingly similar username; (c) Cessation of use in project listings or descriptions.
Contact information and signature: Your name, address, email, phone, and physical or electronic signature.
NeironHub's review: NeironHub will review trademark claims within 5-7 business days and may request additional information or proof of ownership. We will remove or restrict infringing uses that clearly violate trademark rights, but may decline to act on claims that involve nominative fair use, descriptive use, or legitimate comparative advertising.
5.3 Patent Infringement Claims
Patent claim requirements: Patent infringement claims are complex and typically require technical analysis. To report alleged patent infringement, provide:
- Patent number, title, and issuing jurisdiction
- Copy of the issued patent with claims highlighted
- Detailed claim chart mapping patent claims to allegedly infringing AI system, algorithm, or process
- Explanation of how the AI Expert's Deliverables or AI Outputs infringe specific patent claims
- Evidence that the patent is valid, enforceable, and not expired
- Proof of ownership or exclusive license to enforce the patent
Important: Patent infringement disputes often require specialized legal and technical expertise. NeironHub may require the parties to resolve patent disputes through litigation or arbitration rather than through takedown procedures. We generally do not remove content based on patent claims alone without a court order or clear evidence of infringement.
5.4 Trade Secret Misappropriation
Trade secret claims: If you believe that Content on the Platform misappropriates your trade secrets or confidential proprietary information, notify us immediately at legal@neironhub.ai with:
- Description of the trade secret or confidential information
- Evidence that the information qualifies as a trade secret under applicable law (Defend Trade Secrets Act, state UTSA)
- Steps you have taken to maintain secrecy (NDAs, access controls, confidentiality markings)
- How the AI Expert obtained access to the trade secret (breach of NDA, misappropriation, theft)
- Location of the misappropriated information on the Platform
- Requested remedy (immediate removal, preservation of evidence, account suspension)
Urgent action: Trade secret misappropriation is a serious matter that may cause irreparable harm. NeironHub will prioritize review of trade secret claims and may take immediate action to preserve confidentiality, including content removal and account restrictions, pending investigation. We may also require evidence of court proceedings (TRO, preliminary injunction) before taking action.
6. Repeat Infringer Policy (17 U.S.C. §512(i))
6.1 Termination of Repeat Infringers
Legal requirement: To maintain DMCA safe harbor protections, NeironHub has adopted and reasonably implemented a policy for the termination of User Accounts of repeat infringers in appropriate circumstances.
Repeat infringer definition: A User is considered a "repeat infringer" if they have received three (3) or more valid DMCA takedown notices within any six (6) month period, or if they have a pattern of uploading infringing content despite repeated warnings.
6.2 Strikes and Warnings
Three-strike system:
First strike: Upon the first valid DMCA takedown, the User receives a written warning explaining copyright policy, the consequences of repeat infringement, and instructions for avoiding future violations. Content is removed, but the Account remains active.
Second strike: Upon the second valid DMCA takedown within 6 months, the User receives a second written warning and a temporary suspension of upload privileges for 30 days. The User may still access existing Projects but cannot upload new content or accept new Projects during the suspension.
Third strike: Upon the third valid DMCA takedown within 6 months, the User's Account is permanently terminated, all active Projects are cancelled, and the User is banned from creating new Accounts.
6.3 Counter-Notice Effect on Repeat Infringer Status
Successful counter-notices: If a User submits a valid counter-notice and the content is restored (because the complainant does not file suit within 10 business days), the DMCA takedown does not count as a "strike" for repeat infringer purposes.
Failed counter-notices: If a User submits a counter-notice but the original complainant files a lawsuit and obtains a court order confirming infringement, the takedown does count as a strike and may be weighted more heavily in repeat infringer determinations.
6.4 Consequences of Account Termination
When a User's Account is terminated for repeat infringement:
- All active Projects are immediately cancelled
- Escrowed funds are handled according to the Payment, Escrow & Refund Terms (refunds for non-delivery or partial refunds as appropriate)
- The User loses access to all NeironLab workspaces, Content, and Platform data
- The User is permanently banned from creating new Accounts
- NeironHub may share information about repeat infringers with other platforms or law enforcement as permitted by law
- The User's profile and associated infringing content are permanently deleted
7. Misrepresentation and Penalties (17 U.S.C. §512(f))
7.1 Liability for Misrepresentation
Statutory liability: Under 17 U.S.C. §512(f), any person who knowingly materially misrepresents that: (a) Material or activity is infringing; or (b) Material or activity was removed or disabled by mistake or misidentification shall be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer, the copyright owner, or NeironHub as a result of the misrepresentation.
7.2 Examples of Misrepresentation
Bad faith DMCA notices:
- Claiming copyright in public domain works, facts, ideas, or uncopyrightable material
- Filing DMCA notices to harass competitors, silence criticism, or suppress lawful speech
- Falsely claiming to be the copyright owner or authorized agent
- Intentionally identifying the wrong URL or content in an attempt to remove legitimate material
- Submitting fraudulent copyright registration certificates or proof of ownership
- Filing repeated DMCA notices for content that clearly qualifies as fair use
Bad faith counter-notices:
- Falsely claiming that infringing content was removed by mistake
- Asserting fair use defenses that are clearly inapplicable
- Providing false contact information to avoid service of process
- Filing counter-notices for content that clearly infringes copyright
7.3 NeironHub's Response to Misrepresentation
Account suspension: Users who submit fraudulent, abusive, or bad-faith DMCA notices or counter-notices may face:
- Account suspension or termination
- Permanent ban from the Platform
- Liability for damages under 17 U.S.C. §512(f)
- Referral to law enforcement for fraud or perjury (false statements under penalty of perjury)
- Public disclosure of abusive DMCA practices
Reporting abuse: If you believe you have received a fraudulent or abusive DMCA notice, you may report it to legal@neironhub.ai with evidence of misrepresentation. NeironHub will investigate and may take action against the abusive party.
8. Limitations, Disclaimers, and User Responsibilities
8.1 No Obligation to Monitor
No monitoring obligation: NeironHub is not obligated to monitor Content uploaded by Users for copyright or IP infringement. We rely on rightsholders to notify us of infringing materials through the procedures outlined in this Policy. NeironHub does not pre-screen, review, or approve Content before it is uploaded to the Platform.
8.2 No Determination of Infringement
Not a court determination: NeironHub's decision to remove content or restore content pursuant to a DMCA notice or counter-notice does not constitute a legal determination that infringement has or has not occurred. Only a court can make binding determinations of copyright infringement.
No liability: NeironHub is not liable for:
- Removing or disabling access to allegedly infringing content in good faith response to a DMCA notice
- Restoring content in good faith response to a valid counter-notice
- Damages arising from copyright disputes between Users and third-party rightsholders
- Any errors or mistakes in processing DMCA notices or counter-notices
- Lost profits, business interruption, or other damages resulting from content removal or restoration
8.3 User Responsibility for IP Compliance
User obligations: All Users are solely responsible for ensuring that Content they upload to the Platform, including training data, AI models, code, designs, text, images, and AI Outputs, does not infringe the intellectual property rights of third parties.
AI Expert responsibilities: AI Experts must:
- Obtain proper licenses or permissions for all training data used in AI models
- Disclose third-party AI models, open-source components, and license restrictions (see Acceptable Use & AI Policy)
- Ensure that Deliverables do not infringe copyrights, patents, trademarks, or trade secrets
- Represent and warrant ownership or proper authorization for all Content provided to Clients
- Indemnify Clients and NeironHub against IP infringement claims arising from AI Expert-provided materials (as specified in the Terms of Service)
9. Governing Law and Jurisdiction
Federal copyright law: This Policy is governed by the United States Copyright Act (Title 17 U.S.C.), including the Digital Millennium Copyright Act (17 U.S.C. §512), for all copyright-related matters.
State law: For non-copyright IP matters (trademark, trade secret, rights of publicity), this Policy is governed by the laws of the State of Delaware and applicable federal law (Lanham Act, Defend Trade Secrets Act).
Jurisdiction and venue: Any disputes arising from this Policy, DMCA notices, or counter-notices shall be subject to the jurisdiction and venue provisions in Section 17 of the NeironHub Terms of Service (State or Federal courts in New York County, New York, or arbitration as provided in Section 20 of the Terms).
International rightsholders: International copyright owners, trademark holders, and other IP rightsholders may submit notices under this Policy even if their IP rights originate outside the United States. NeironHub will evaluate such claims under applicable international treaties (Berne Convention, WIPO Copyright Treaty, Paris Convention) and U.S. law.
10. Modifications to This Policy
NeironHub may update this DMCA & Intellectual Property Takedown Policy from time to time to reflect:
- Changes in copyright law, DMCA regulations, or court precedent
- New IP enforcement procedures or best practices
- Platform features or service changes
- User feedback or operational experience
Notice of material changes: Material changes to this Policy will be announced at least thirty (30) days in advance through:
- Email notification to registered Users
- Prominent banner on the Platform
- Posting on the NeironHub website at neironhub.ai/legal
Effective date: The effective date of any revised Policy will be clearly indicated at the top of the document. Your continued use of the Platform after the effective date constitutes acceptance of the revised Policy.
11. Questions and Additional Information
For questions about this Policy, copyright issues, or intellectual property concerns, please contact:
DMCA and IP Inquiries:
Email: legal@neironhub.ai
Subject line: "DMCA Notice" or "IP Inquiry"
Mailing Address:
NeironHub INC.
Attn: Copyright Agent / Legal Department
2101 5th Avenue, 4S
New York, NY 10027 USA
Additional Resources:
- U.S. Copyright Office: www.copyright.gov
- DMCA information: www.copyright.gov/legislation/dmca.pdf
- Lumen Database (DMCA transparency): lumendatabase.org
- USPTO (trademark information): www.uspto.gov
- NeironHub Terms of Service: neironhub.ai/legal/terms
- NeironHub Acceptable Use & AI Policy (Schedule D): https://neironhub.ai/legal/acceptable-use-policy
Acknowledgment: By using the NeironHub Platform, you acknowledge that you have read, understood, and agree to comply with this DMCA & Intellectual Property Takedown Policy and to respect the intellectual property rights of others.
© 2025 NeironHub INC. All rights reserved.